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We use a company name "ANNEGIE" as a return address on all shipping labels. We do not write "Queen Cat Adult Toys" anywhere on shipping boxes or labels to protect your privacy.

Your credit card statement will read "ANNEGIE".

We do not ship internationally. We are in California, U.S.A.

We do not ship to APO / FPO addresses.

We do not ship to Puerto Rico.

We do not ship to shipping forwarder addresses.

We ship only to your billing address.

We only use plain shipping boxes. Tyvek or bubble envelops will be used for some small items.

USPS is the only shipping method we use at this time.

We ship out all orders placed before 2PM PST on the same day. All orders placed after 2PM PST will be shipped out on the next business day afternoon. Orders placed after 2PM PST on Fridays will be shipped on Monday afternoon if the Monday is not holiday. We do not ship on Saturdays, Sundays, and holidays.

When you place an order, USPS calculator will estimate your shipping rate based on the availability of your items.

Please also note that the shipping rates for all items are weight-based. The weight of each item can be found on its detail page. To reflect the policies of USPS, all weights will be rounded up to the next full pound. 

All items will be shipped from our warehouse in Lomita California U.S.A. unless otherwise noted.

Thank you.
Queen Cat Adult Toys